Terms & conditions
By making a reservation at the property, the guest fully accepts the following terms and conditions:
1. Reservation and Payment
The reservation is considered confirmed only upon receipt of payment as specified. The balance must be paid within the indicated deadlines unless otherwise agreed.
2. Check-in and Check-out
Check-in: from 15:00 Check-out: by 10:00
Any requests outside these hours must be agreed in advance and may incur additional charges.
3. Number of Guests
Only the number of guests specified at the time of booking is allowed to stay. Hosting additional people without prior written authorization is not permitted. In such cases, the property reserves the right to terminate the stay without refund.
4. Identification and Legal Requirements
All guests must provide a valid identification document for registration with local authorities, as required by Italian law.
5. Tourist Tax
The tourist tax is the responsibility of the guest and must be paid according to the indicated procedures.
6. Security Deposit and Damages
The property reserves the right to request a security deposit. Any damage to the property, furnishings, or equipment will be charged to the responsible guest. This includes damages caused by improper use, negligence, or failure to comply with the house rules.
7. Use of the Property
The property must be used exclusively for tourist accommodation purposes. The following are strictly prohibited: parties or unauthorized events behavior that may disturb neighbors, illegal activities. In case of violation, the property may immediately terminate the stay without refund.
8. Noise and Respect for Neighbors
Guests must respect local quiet hours and general neighborly conduct (typically 11:00 PM – 8:00 AM).
9. Pets :
Allowed only small size and upon request. Unauthorized pets may result in termination of the stay.
10. Liability
The property is not responsible for: loss, theft, or damage of personal belongings interruptions of utilities (electricity, water, internet) beyond its control force majeure events
11. Security
Guests are responsible for properly securing the property during their stay. Negligence (e.g., leaving doors open, losing keys, etc.) may result in additional charges.
12. Cleanliness and Property Condition
The property is delivered clean and must be maintained in reasonable condition. Excessive dirt or improper use may result in additional cleaning fees.
13. Cancellations and Modifications
Cancellation policies are those stated at the time of booking. Modifications are subject to availability and may involve price changes.
14. Access to the Property
The owner or authorized personnel may access the property, with prior notice, in case of urgent needs or maintenance.
15. Acceptance of Terms
By confirming the reservation, the guest declares to have read, understood, and fully accepted these Terms and Conditions.
16. Security Systems and Access Responsibility
Guests are responsible for the proper use of access systems (keys, codes, etc.). Sharing access with unauthorized third parties is strictly prohibited.
17. Penalties for Violations
The property reserves the right to apply financial penalties in case of: undeclared guests smoking where prohibited violation of house rules
18. Loss of Keys / Devices
Loss of keys or access devices will result in charges covering replacement costs (including lock replacement if necessary).
19. Early Termination of Stay
In case of serious violation of these terms, the property reserves the right to terminate the stay without any obligation to provide a refund.